Our Return Policy

Promotion Return Policy

At Horizon Promotion, we pride ourselves on providing high-quality, personalized products through our eBoutiques. Due to the custom nature of our items, our policy on order changes, exchanges, and cancellations is as follows:

Order Changes, Exchanges, and Cancellations:

Custom Orders:

Size Charts and Measurements:

Damaged, Defective, or Production Error Items:

Contact Us:

For any concerns regarding order changes, exchanges, cancellations, or damaged items, please reach out to us at:

Thank you for understanding our return policy. We are committed to ensuring your satisfaction with our custom products and services.

Close Search