Delivery Policy

Enjoy guaranteed delivery in 30 days

 

About Our Batch Production and Delivery Timeline

In the past, we operated with a more flexible approach to our sale's events, allowing shoppers to place orders even after the designated event period had ended. However, as part of our commitment to enhancing our services and ensuring a streamlined experience for our customers, we've implemented changes to our procedures.

 

What's New

Moving forward, every eBoutique will open through a sale's event that typically runs for two weeks. To provide clarity and transparency to our shoppers, the homepage of every eBoutique will display a Countdown clock, indicating the remaining days in the sale.

 

Our Commitment

We're committed to delivering a seamless shopping experience, from browsing our curated selection of products to receiving your personalized items. To achieve this, we're introducing stricter adherence to our sale's event timelines. Once the countdown clock reaches zero, the sale will conclude, and orders will no longer be accepted.

 

What It Means for You

This change ensures that all orders are processed efficiently within our batch production system, allowing us to maintain our high standards of quality and timely delivery- 30 days garanteed! We appreciate your understanding and cooperation as we transition to this new procedure.

 

Your Feedback Matters

As always, we value your feedback and are here to assist you every step of the way. If you have any questions or concerns, please don't hesitate to reach out to our dedicated support team.

Thank you for your continued support and understanding as we strive to improve our services and provide you with the best possible shopping experience.

 

Important Notice

While we guarantee delivery within 30 days for most orders, please be aware that some items may require additional time for production or shipping. Rest assured, both you and your eBoutique Rep will be informed of any potential delays prior to purchasing.

Our commitment to quality and craftsmanship means that certain personalized or made-to-order items may take longer to fulfill. However, we strive to keep you informed every step of the way, ensuring transparency and peace of mind throughout your shopping experience.

Should you have any questions or concerns about delivery times for specific items, please don't hesitate to reach out to our dedicated support team. We're here to assist you and ensure your shopping experience exceeds your expectations.

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